Elevating Employee Wellbeing at Scandic Hotels
In the competitive landscape of the hospitality industry, Scandic stands out not just for its extensive network of over 268 hotels in the Nordics but also for its unwavering commitment to sustainability. As the company navigated the challenges brought on by the COVID-19 pandemic, a key priority emerged: fostering a workplace environment where health and wellbeing are paramount. In 2023, Scandic, with the support of Aumla, launched a comprehensive Health & Wellbeing program aimed at enhancing the physical, mental, and social health of its employees.
Scandic consistently measured and monitored employee health and engagement, revealing strong engagement levels across the organization. However, despite these positive indicators, the company identified understaffing and increased workloads as primary contributors to stress and mental health challenges among employees. Additionally, the urgency to recruit and train many new employees within a short timeframe significantly added to the HR department's workload, creating excess stress. Committed to ensuring that their employees thrived both at work and in their personal lives, Scandic made health and wellbeing a central focus for 2023.
Health & Wellbeing Strategy
Employee satisfaction has always been a central factor in Scandic's success and has formed the foundation of their efforts. Scandic takes pride in having achieved a level of satisfaction comparable to the best in the industry. Their pursuit of excellence continued in 2023 with the Health & Wellbeing program, which aimed to raise awareness, knowledge, and focus on health at Scandic to increase team members' wellbeing and secure a sustainable workplace for all. Understanding the relation between employee health and wellbeing and engagement is set to place Scandic as leader in workplace sustainability.
Key components of the program:
Health Ambassadors: Each hotel now boasts a dedicated Health Ambassador or Energy Team who, in collaboration with the hotel manager, takes responsibility for implementing local activities that promote the physical, mental, social well-being of employees.
Live Events: The initiative uniquely combines digital content on Scandic’s communication platform, live events with prominent health experts, and local initiatives.
Community Building: A new Health & Wellbeing community that promotes encouragement and peer support for wellbeing activities has been successfully launched on Scandic’s communication platform.
Digital Content: The initiative uniquely brings in digital content on Scandic’s Learning Management System. The content features prominent health experts and is available to all employees to continuously inspire them to look after their wellbeing.
Pictures shared by team members in the Wellbeing community
Success Factors:
Promoting a Healthy Work Environment:
The program's focus on encouraging a healthier lifestyle at work is highly valued, indicating the importance of continuing to support both physical and mental wellbeing.Educational Content:
Providing inspiring and informative content is crucial, as participants value the knowledge and motivation gained from the program.Diverse and Engaging Activities:
Maintaining a diverse range of engaging activities is essential for participant satisfaction and involvement.Community and Collaboration:
Fostering a sense of community, both within individual workplaces and across different locations, enhances the program's impact and enjoyment.Supportive Culture:
The appreciation for support and encouragement underscores the importance of a nurturing and positive program environment.
By focusing on promoting a healthy work environment, providing educational content, engaging activities, fostering community, and maintaining a supportive culture, Aumla has helped Scandic enhance employee wellbeing and strengthen its track record of holistic sustainability.
Looking for ways to improve wellbeing for your team?
Book a free 30 minute discovery call with Miriam Sundholm to see how Aumla can support your health and wellbeing goals.
